Effective date: 10 April 2026
Issued by Zild Ltd, trading as JustPayMe · Company no. 16351828 (England & Wales)
These Terms of Use, together with any other terms agreed between the Parties regarding payment and service provision, form the Licence Agreement (the “Agreement”) made on the Effective Date between:
The Software is intended solely for use by businesses and sole traders acting for purposes relating to their trade, business, craft, or profession. By accepting these Terms of Use, you confirm that you are doing so in that capacity. If you are an individual acting wholly or mainly for purposes outside your trade or business, you must not use the Software.
By indicating acceptance of these Terms of Use, the User enters into the Agreement and agrees to be bound by all of these Terms of Use at all times when using the Software or its output. If you do not agree with these Terms of Use, you must not use the Software.
Subject to these Terms of Use, the Provider grants the User a limited, revocable, non-exclusive, non-sublicensable, and non-transferable licence for the duration of the Term to use the Software.
The User must register an account and is responsible for keeping their login credentials secure and for all activity carried out under their account.
The User is not granted any ownership of or proprietary rights in the Software. The User does not have permission to alter, reproduce, sell, disassemble, edit, rebrand, distribute, lend, hire, or sub-licence the Software.
The Term begins on the Effective Date and continues for the period agreed separately. The Agreement may be terminated before the end of the Term:
The Term begins on the Effective Date and continues until terminated by either Party. The User may terminate immediately by cancelling their account (email support@zild.me). The Provider may terminate immediately by written notice.
On termination, the User's Licence ends. No refunds of Fees already paid, except where:
Sections on Restrictions, IP, Data, Confidentiality, Indemnities, Liability, and Governing Law survive termination.
For recurring subscriptions, if payment is overdue by more than 30 days, the Provider may suspend access until all outstanding amounts are paid. Reasonable written notice will be given where practicable.
The User agrees to pay Fees at the frequency and method agreed at sign-up. The Provider may change Fees with no less than 30 days' advance written notice. Continued use after changes take effect constitutes acceptance. All Fees are exclusive of VAT unless otherwise stated. Free Version users are not required to pay Fees.
Users must be aged 18 or over. The User must not:
The Software is designed for UK-based businesses. Users outside the UK do so at their own risk.
Provider warranties: The Software will be provided with reasonable care and skill. If breached, remedies may include correction of errors or a pro rata refund, subject to the Limitation of Liability section.
No further warranties: The Provider does not warrant that Output is accurate, complete, or up to date, or that the Software will be available at all times.
User warranties: The User has the right to input any data used with the Software, and has a lawful basis under UK GDPR for any personal data input.
Provider liability for warranty breach is subject to the Limitation of Liability section.
User indemnity (uncapped): The User shall indemnify the Provider against losses arising from: (a) third-party claims relating to the User's data or content (including IP infringement); or (b) breach of UK Data Protection Laws resulting in third-party claims or regulatory action. This indemnity is not subject to the aggregate liability cap.
User indemnity (capped): The User shall indemnify the Provider against direct losses from material breach of this Agreement. This indemnity is subject to the aggregate liability cap.
Neither indemnity extends to losses caused by the Provider's own negligence or breach.
Nothing limits liability for death or personal injury from negligence, fraud, or anything the law does not allow to be excluded.
Excluded losses: Loss of profits, revenue, business, data, reputation, or any indirect/consequential loss.
Aggregate cap: The Provider's total liability shall not exceed the total Fees paid in the 12 months preceding the event. This cap applies to capped indemnity claims but not to uncapped third-party indemnity claims.
The Provider is not liable for losses arising from the User's own acts or omissions, including IP infringement from chosen content, data protection breaches from the User's decisions, or reliance on Output as professional advice.
The Provider retains all IP in the Software. The User retains all IP in data/content they input.
Output ownership: The User owns all IP in Output generated through their use of the Software. The Provider does not claim ownership of chase reminders or messages. Where Output incorporates the Provider's underlying technology, all parties retain their respective IP.
The User retains all rights in data input into the Software. The User grants the Provider a limited, royalty-free licence to process data solely for: (a) providing the Software; (b) anonymised analytics to improve the Platform; and (c) legal compliance.
The Provider does not submit identifiable data to third-party AI systems for model training, and will update this clause before any change to that practice.
Each Party agrees to keep Confidential Information confidential and not disclose it except: (a) as necessary to perform obligations; (b) with prior written consent; or (c) as required by law. This obligation survives termination.
Both Parties commit to complying with UK Data Protection Laws. See our Privacy Policy.
Processing of personal data on behalf of the User is governed by the Data Processing Agreement (Schedule 1).
The User is the data controller of their clients' personal data and is responsible for ensuring lawful basis, accurate privacy notices, and that use of Output respects data protection rights.
The Provider may update the Software as necessary. Material changes will receive reasonable advance notice. The User is responsible for their own internet-connected device.
Complaints should be directed to support@zild.me. Acknowledged within 5 Working Days, resolution target 20 Working Days.
Neither Party is liable for failure or delay caused by events beyond reasonable control (power failure, pandemic, civil unrest, natural disaster, government action, etc.). If delay continues beyond 30 days, either Party may terminate by written notice.
This Agreement is governed by the laws of England and Wales. All disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
This DPA forms part of the Terms of Use between Zild Ltd (“Processor”) and the User (“Controller”). In the event of conflict with the main Terms on data protection matters, this Schedule prevails.
Terms not defined here have the meanings given in the main Terms of Use or in UK GDPR. “Personal Data”, “Controller”, “Processor”, and “Sub-processor” have the meanings given in UK GDPR and as described in the Privacy Policy.
The Processor processes personal data for: storing client contact data, sending payment chase reminders via email/SMS/WhatsApp, syncing data with accounting platforms, and maintaining communication logs.
Data subjects: clients of the Controller. Categories: names, email addresses, phone numbers, postal addresses, invoice and payment information, and communication history.
The Controller warrants it has a valid lawful basis, provides accurate data, has given appropriate privacy notices, and will comply with its obligations under UK GDPR.
General authorisation granted for sub-processors listed in the Privacy Policy. The Processor shall impose equivalent obligations, notify of material changes, and remain liable for sub-processor performance.
No transfer outside the UK without appropriate safeguards as described in the Privacy Policy.
On 30 days' written notice, the Processor shall allow audits at the Controller's cost. No more than once per calendar year.
This DPA remains in force for the duration of the Agreement. On termination, personal data deleted or returned within 30 days (subject to legal retention).
Governed by the laws of England and Wales. Disputes subject to the exclusive jurisdiction of the courts of England and Wales.
Zild Ltd, trading as JustPayMe · Company no. 16351828
support@zild.me · justpayme.ai